10-day no-questions-asked return policy.
Dear friends：
Our products come with a 10-day no-questions-asked return policy.
If you have received a product with quality issues, if we have sent you the wrong item, or even if you simply change your mind, as long as the product is not soiled or damaged, we will gladly accept your return or exchange.
Therefore, upon receiving your package, please handle the product carefully during unpacking to avoid soiling or damaging the packaging, which will facilitate your return process. Remember, do not return the product directly to the original address. It is crucial to contact us first using any of the following methods, and we will handle your request promptly upon receiving it.
For your convenience, here are the ways you can reach out to us:
You can send an email directly,
our team’s email address is: info@fampax.com
Or you can use the form below and we can receive your email.
